Chargebacks - What are they?

Опубликовано: 23 Ноябрь 2022
на канале: EBizCharge

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❓You may be wondering, “What’s a chargeback”?

A credit card chargeback occurs when a cardholder disputes a particular charge on his or her credit card statement to nullify the transaction. This means the customer is requesting the card-issuing bank to return the funds back to his or her bank account.

💳 Now, let’s break down and explain how a chargeback actually works:

The cardholder contacts his or her card issuer/credit card provider to request a chargeback on a particular transaction.

The card-issuing bank pulls the transaction amount from the merchant’s account to credit the amount back to the cardholder’s bank account.

The merchant’s payment processor sends an alert to notify the merchant of the chargeback.

The merchant goes through their records to dispute or accept the chargeback.

If the merchant cannot procure sufficient evidence to dispute the chargeback, then the funds will not be returned to the merchant’s account.

Other helpful content:

➡️ What is a Chargeback Fee?
https://ebizcharge.com/blog/what-is-a...

➡️ Top 10 Mistakes Merchants Make When Fighting Chargebacks
https://ebizcharge.com/blog/top-10-mi...

➡️ How to Fight a Chargeback and Win
https://ebizcharge.com/blog/how-to-fi...

➡️ When to Fight Chargebacks: 4 Questions to Guide Your Decision to Fight or Fall Back
https://ebizcharge.com/blog/when-to-f...

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